Policy

Customer Privacy

We will only request and collect your information when you:

  • Register a new store account
  • Make a purchase
  • Sign up for our newsletter

Under normal circumstances, we will request information such as your:

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Payment information

You are not required to provide any information to fully browse our store content. You are also not required to create a store account in order to make a purchase, but we will require shipping and billing information for all purchases.

The information we collect from you will solely be used to:

  • Fullfill your order
  • Provide customer assistance
  • Notify and update order status
  • Send newsletters(if requested by customer)

Your information will not be shared with third-party companies for any purpose, and we will never ask for your store account password, or any personal information outside of scenarios listed above. We will protect personal information by reasonable security safeguards against unauthorized access and/or distribution.

Shipping and Returns

When your order is confirmed and payment is processed, we will ship your order via USPS within 24 hours . Delivery time will vary depending on customer location, generally 2 business days for orders within Texas, and 3-5 business days for orders within the rest of the continental United States. Customers outside of the continental United States will need to contact us for delivery estimate. We do not ship internationally at this time.

All sales are final, returns are not accepted unless customer received the wrong item. You must contact us within 3 business days if you wish to make a return request.                                                                              

Terms and Conditions

We reserve the right to update and revise our store policy and terms of use at any time without notice. By using our site, you agree to be bound by the current version of our store policy, and agree to abide by copyright laws and are prohibited from using and/or distributing our store media such as product pictures for purposes other than sales and customer services of www.cutedots.com